Enhance your IT service/helpdesk management with an AI-powered ITSM Intelligent Virtual Assistant (IVA) aka an AI - Chatbot.
Automate L1 queries, reduce IT ticket backlog, lower First Response Time, and improve employee productivity.
Harness the combined power of AI, deep-domain knowledge, and integrations to deliver lower resolution time, streamline resource allocation, reduce employee downtime, and drive customer satisfaction.
Seamlessly manage rote tasks such as:
Log, escalate & track incidents such as:
Troubleshoot common queries such as: