‘56% of consumers prefer to message a business for help rather than call customer support.’ - Outgrow.
AI-powered chatbots and Intelligent Virtual Assistants (IVAs) are transforming the way businesses interact with prospects and existing customers. They provide easy and prompt communication, making them the top choice for users looking for instant customer support.
Businesses today have acknowledged AI-chatbots and Virtual Assistants as efficient tools to provide scalable services and are increasingly investing in AI-powered chatbots and virtual assistants to stay ahead of the curve.
While the benefits of implementing a virtual assistant are many, not all industries reap the same benefits. In other words, determining the true value of an Intelligent Assistant for your industry and for your business can be tricky. So, we’re here to help!
At Haptik, we’ve implemented over 150+ intelligent virtual assistants for some of the most successful companies globally, including Fortune 500 brands. We analyzed our client data from the repository of implementations across businesses and segmented it by industry and vertical-wise use-cases. The idea was to closely scrutinize what kind of initiatives worked and what didn’t, and put together The Ultimate Guide to Measure the ROI of a Virtual Assistant across industries.
By downloading this whitepaper, you’ll learn:
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