Thank you for your interest in The CXO Circle, jointly hosted by Haptik and Meta.
Stay tuned for more such exciting events held by Haptik in the future!
Join us at The CXO Circle, an exclusive, invite-only experience curated by Meta and Haptik, bringing together India’s top CX leaders of global enterprises to reimagine business messaging on WhatsApp and unlock the ROI potential of Agentic AI.
Discover how AI-powered Agents + WhatsApp utility messaging are reshaping enterprise engagement, from the first touchpoint to long-term loyalty.
Because in 2025, CX isn't just a function. It’s your competitive edge.
Limited seats. Maximum impact.
Agenda
Opening Remarks & CXO Acknowledgment
18:00 - 18:05
Setting the stage for a high-impact evening with India’s most visionary CX leaders.
Welcome Keynote by Meta
18:05 - 18:10
Rohant Shyam, Lead – Partnerships, Business Messaging at Meta, shares how innovation, scale, and intelligence are key to unlocking the next frontier in customer engagement.
Executive Keynote: Intelligent Customer Experiences in a Digital-First Economy
18:10 - 18:15
Ahshad Jussawala, CEO of Haptik, shares how forward-thinking enterprises are transforming customer experience through intelligent automation, hyper-personalization, and the agility to adapt at the speed of customer expectations.
Fireside Chat: Reinventing Customer Journeys with WhatsApp & Agentic AI
18:15 - 07:00
An in-depth conversation on transforming customer interactions into intelligent, measurable outcomes.
Experiential Networking: AI in Action Over Dinner & Cocktails
7 pm onwards
Continue the conversation with curated demos of AI Agents on WhatsApp, paired with fine dining, cocktails and peer networking.
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