Your customers are on WhatsApp - are you? whasapp

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With 2 billion+ daily users, WhatsApp is the channel for brands to instantly and directly connect with diverse audiences and grow their sales and revenue. WhatsApp chatbots, in fact, have a 5x higher click rate than SMS!

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98% Open rate for messages sent by businesses
60% Click rate, 5X more than SMS as a channel
115% Spike in orders with WhatsApp chatbot
60% Abandoned carts recovered with WhatsApp
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SUCCESS STORY

JioMart uses WhatsApp to receive 200k grocery orders

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  • circle-check JioMart, one of India’s largest grocery chains launched the first-ever WhatsApp chatbot to provide end-to-end shopping experiences
  • circle-check JioMart's WhatsApp chatbot makes it easy for users to discover the products they want, add to cart & make payments in just a few clicks
  • circle-check In a single month, JioMart receives more than 200k orders with a 68% repeat rate, making it their biggest revenue source
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Engage users with timely messages

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  • circle-check Send order updates, delivery status, & payment reminders to your customers and offer them peace of mind
  • circle-check Re-engage with customers by sending them back-in-stock alerts, personalized discounts, and cart abandonment reminders
  • circle-check Instantly respond to customer queries and show you care about their needs and pain points, which triggers loyalty and repeat business
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Diverse customers need diverse experiences

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  • circle-check Make it simpler for your audience to find you every time they want to place an order through the one messaging app they all use: WhatsApp
  • circle-check Speak the same language as your customers whether it is Spanish, French, Portuguese, Hindi or any other language
  • circle-check Provide familiar shopping experiences through catalogs, products, and even currencies according to customer preferences
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Boost sales with your digital storefront on WhatsApp

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  • circle-check Engage in direct conversations with your customers on WhatsApp & make product discovery and purchase faster and easier
  • circle-check Connect your store to WhatsApp & support the entire buying journey within chat through Catalogs, Carts, Payments & more
  • circle-check Provide tailored recommendations that meet your customers’ buying preferences and increase average order value
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Ready to grow your brand with WhatsApp?

Create instant impact on your return on investment with WhatsApp

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Conversion Rates

Enjoy the highest open, click & conversion rates compared to any other channel by building customer relationships on WhatsApp

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Average Order Value

Recommend additional products based on your buyer’s personal preferences to increase the average cart and order value

Cross-selling

Customer Lifetime Value

Promote, upsell and cross-sell products throughout the customer lifetime to drive recurring purchases and revenue

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Customer Satisfaction

Handle post-purchase queries like order status, refunds, cancellations and more instantly to keep your customers satisfied