Automate Customer Support at Scale with New-Gen AI Chatbots

  • Use Generative AI to offer instant & accurate customer support that boosts CSAT along with reduced bot building time and training efforts.

  • Amplify conversions & sales with conversational purchase support delivered like a human sales assistant using GPT.

  • Improve agent efficiency with AI response suggestions, AI chat summaries & AI tone enhancer.



Trusted by Leading Brands

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Goodbye Mediocre Support Experiences. Hello New-Age AI for Happy Customers.

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Step up your support game by leveraging Generative AI, and elevate customer experience to achieve superior customer outcomes.https://www.haptik.ai/hubfs/G2%20BADGE/Badges.png

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AI-Powered Customer Support Software That Drives REAL Results

The biggest brands grow with Haptik

$3M+
saved in annual operating costs
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36%
reduction in support tickets
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125%
improvement in NPS
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200K+
agent hours saved
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SELF-SERVICE CHATBOT

Make Customer Support Intuitive with Generative AI

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Use Generative AI to offer unmatched ACCURACY, SPEED and CONTEXT in query resolution. Improve support quality by asking clarifying questions, responding to FAQs, and offering personalized solutions.

See it in Action
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Convert Window Shoppers to Buyers with Gen AI

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Offer personalized product recommendations, cater to diverse customer needs (store location, pricing, ratings, and more), and help buyers make informed purchases with the power of Generative AI.

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CO-PILOT FOR AGENTS

Amplify Agent Efficiency with Generative AI

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Use Generative AI to maximize agent efficiency at every stage of support. Get AI-powered chat suggestions and summaries & access pre-loaded customer details for a smooth handoff & faster resolution.

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10+ Years of AI
Expertise

Haptik has been a pioneer in the field of AI for well over a decade, helping global brands unlock unprecedented success with our innovative solutions.

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The OpenAI
Advantage

Haptik’s integration with OpenAI helps you get early access to new cutting-edge ChatGPT features and reduce significant time in bot training.

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Seamless Third-Party
Integrations

Integrate support and agent platforms, social channels, payment gateways, and any software APIs with third-party integrations.

Haptik has been pivotal in helping us explore the various engagement opportunities that come with an AI-powered chatbot, and giving us a competitive advantage in our mission to drive exceptional customer experiences at scale

Shrini Viswanath
Shrini Viswanath,

Co-Founder, Upstox
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