SMS Marketing that’s interactive & personal


Your customers are no longer receptive to bulk SMS notifications. Say hello to modern-day SMS marketing, which engages your customers in direct and personalized conversations instantly. 

SMS chatbot
SMS chatbot
80% of the North American population uses SMS as the core medium of communication
64% consumers think businesses should contact them via SMS
75% of consumers want to receive SMS with special offers
60% lesser agent hours required with automated SMS

Benefit from two-way communication through SMS

Drive repeat purchases, achieve scalability & optimize CX

Start a conversation

by sending engaging messages, reminders, offer updates, and more

Make it an interaction

by allowing customers to respond back to your messages with any queries or further information they might need

Complete a transaction

by meeting your customers' needs and directing them toward their goals
start a conversation
make it an interaction
Complete transactions
pink dots

Haptik makes SMS marketing intelligent at an unmatched scale

AB-testing
A/B test campaigns

Run A/B tests for your SMS marketing campaigns to make customers relate to your messages

Expore Conversational Marketing
2-4-power-ai
Powered by AI

Truly understand what your customers need and engage in conversations that feel natural and have a human touch

Learn about Haptik's NLU
Integrations
Out-of-the-box integrations

Integrate with Twilio, Shopify, CRM, Livechat, Ticketing and various other tools that you already use in no time

Learn about Integrations
Powerful Analytics
Powerful Analytics

Track metrics that matter to your brand and improve your SMS campaigns with actionable insights

Learn about Analytics

Why brands across industries love SMS marketing with Haptik

  • eCommerce
  • Travel & Hospitality
  • Fintech
  • Healthcare

Send offers, discounts, cart abandonment reminders, payment reminders, and more to increase sales 

Explore eCommerce Solutions
Retail  eCommerce
gradient-line

Increase bookings with personalized travel plans, hotel recommendations, discount offers, and more 

Explore Travel & Hospitality Solutions
Travel
gradient-line

Whether you provide lending services, digital currencies, e-wallets, or personal finance, use SMS marketing to increase customer engagement 

Explore Fintech Solutions
fintech-sms
gradient-line

From booking appointments to providing patient care to selling healthcare products, you can do it all with SMS marketing 

Explore Healthcare Solutions
Healthcare-SMS
gradient-line

Proactive Messaging via SMS: Why your Holiday marketing needs it

In this blog article, we cover how Proactive Messaging via SMS can help you achieve your holiday marketing goals on Black Friday and Cyber Monday, the biggest shopping days on the calendar.

Holiday marketing
Holiday marketing

Drive Business Growth using Conversational AI

Get A Demo