Instead of just sending bulk blast SMS to your customers – give them the opportunity to text you back and complete their desired action to move further in their customer journey.
Powered by Haptik's Conversational AI.
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Unlock maximum reach within your users by delivering text messages straight to their inbox with the highest open & click rates Trigger personalized notifications to pique interest at the right time in the user journey and initiate conversations Enable two-way and free-flowing conversations with customers powered by Haptik's Natural Language Understanding (NLU) Instantly resolve queries to drive high customer satisfaction Handoff complex queries to agents to provide the required human assistance Collect user feedback to further improve your offerings
Get started in no time by connecting your Twilio number to the Haptik account Use our pre-built skills and conversation flows to automate your industry use-cases Ensure the best bot training and intelligence powered by our NLU - recognized for its accuracy across the world Support the end-to-end customer lifecycle with Haptik Integrate with your other marketing and customer service tools with our out-of-the-box integrations
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Here are some examples of how you can use SMS chatbots to proactively message your customers.
It all starts with one text to get the conversation going and build life-long relationships.
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