Smart Skill: Financial Lending
This Smart Skill will help users upload their documents required to process their request
UPLOAD DOCUMENTS API
Request:
Unique user id
{
"user_id": "USR123"
}
Response:
List of Available Slots
Success
{
"status": "success"
}
Error
{
"status": "failed"
}
Get Available Slots API
Request:
ID if user to check available Slots for
{
"slots" : [
{
"slot_date": "22/06/2020",
"slot_time": "4pm - 5pm"
},
{
"slot_date": "23/06/2020",
"slot_time": "9am - 10am"
}
Request:
ID if user to check available Slots for
{
"slots" : [
{
"slot_date": "22/06/2020",
"slot_time": "4pm - 5pm"
},
{
"slot_date": "23/06/2020",
"slot_time": "9am - 10am"
}
Seamlessly integrate your IVA with the rest of your contact center infrastructure including CRM, ERP, and ticketing systems using our native python-based Code Editor. Seamlessly exchange information between the IVA and other applications using open, flexible Webhooks and APIs.
Be where your customers are by easily streamlining your support across multiple channels. Deliver two-way conversations that are natural, personalized, and contextual from one interaction to the next, across various platforms. Make customer experience seamless while maintaining a unified and consistent brand voice across marketing, sales, service, and support.
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