Capabilities
- The prospective user can turn to the IVA for applicable Mortgage Rates.
- The IVA will ask the user relevant data inputs such as name, phone number, required mortgage amount, mortgage tenure etc.
- The IVA will then share the mortgage rates with the user via the SHARE MORTGAGE RATES API
- The user will also have the option to save these details for future usage.
Pre-built Integrations
Seamlessly integrate your IVA with the rest of your contact center infrastructure including CRM, ERP, and ticketing systems using our native python-based Code Editor. Seamlessly exchange information between the IVA and other applications using open, flexible Webhooks and APIs.
Available on channels
Be where your customers are by easily streamlining your support across multiple channels. Deliver two-way conversations that are natural, personalized, and contextual from one interaction to the next, across various platforms. Make customer experience seamless while maintaining a unified and consistent brand voice across marketing, sales, service, and support.
Explore other Smart Skills
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E-Commerce/Retail
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