Smart Skill: Financial Lending 

Mortgage Payment Calculator

This Smart Skill will help the users calculate their monthly mortgage premium payment

mortgage-payment-calculator-flow

Capabilities


  • The prospective user can turn to the IVA to calculate the premium amount on a mortage
  • The IVA will ask the user relevant data inputs such as name, email, phone number, current income, required mortgage amount, mortgage tenure etc.
  • The IVA will then calculate the mortgage premium amount via the MORTGAGE CALCULATOR API
  • The user will also have the option to save these details for future usage.

APIs Needed

MORTGAGE CALCULATOR API

Request: User details such as name, email, phone number, current income, required mortgage amount, mortgage tenure etc

{
"user_name": "abc",
"phone_number": "9876543216",
"email": "xyz@gmail.com",
"current_income": "65000"
"mortgage_amount": "5000000",
"tenure": "60"
}

Response: Response will be the mortgage premium amount

{
"monthly_premium": "20000"
}
Pre-Built Integrations

Pre-built Integrations 

Seamlessly integrate your IVA with the rest of your contact center infrastructure including CRM, ERP, and ticketing systems using our native python-based Code Editor. Seamlessly exchange information between the IVA and other applications using open, flexible Webhooks and APIs.

Omni channel platform

Available on channels 

Be where your customers are by easily streamlining your support across multiple channels. Deliver two-way conversations that are natural, personalized, and contextual from one interaction to the next, across various platforms. Make customer experience seamless while maintaining a unified and consistent brand voice across marketing, sales, service, and support.