Smart Skill: Financial Lending 

Refinance Calculator

This Smart Skill will help the users calculate their monthly refinance loan premiums

refinance-calculator

Capabilities


  • The prospective user can turn to the IVA to calculate the premium amount for a refinancing loan
  • The IVA will ask the user relevant data inputs such as name, email, phone number, current income, current loan vendor, current loan amount, the current rate of interest, required amount, tenure.
  • The IVA will then calculate the loan premium amount via the REFINANCE CALCULATOR API
  • The user will also have the option to save these details for future usage.

APIs Needed

REFINANCE CALCULATOR API

Request

User details such as name, email, phone number, current income, current loan vendor, current loan amount, current rate of interest, required amount, tenure

{
"user_name": "abc",
"phone_number": "9876543216",
"email": "xyz@gmail.com",
"current_income": "65000",
"current_bank": "ABCD Bank",
"current_loan_amount": "250000",
"current_interest_rate": "15",
"required_amount": "300000",
"tenure": "60"
}

Response

Response will be the refinance premium amount

 

{
"monthly_premium": "50000"
}
Pre-Built Integrations

Pre-built Integrations 

Seamlessly integrate your IVA with the rest of your contact center infrastructure including CRM, ERP, and ticketing systems using our native python-based Code Editor. Seamlessly exchange information between the IVA and other applications using open, flexible Webhooks and APIs.

Omni channel platform

Available on channels 

Be where your customers are by easily streamlining your support across multiple channels. Deliver two-way conversations that are natural, personalized, and contextual from one interaction to the next, across various platforms. Make customer experience seamless while maintaining a unified and consistent brand voice across marketing, sales, service, and support.