E-Commerce/Retail

The Smart Skill will help the user schedule appointments based on slot availability

The Smart Skill will update the user on the orders with failed payments.

The Smart Skill will trigger an invoice copy for the customer on the IVA or via an email.

The Smart Skill will check the user’s refunds status and share an update.

The Smart Skill will cancel the user’s active order.

The Smart Skill will check the user’s order status and share an update.

The Smart Skill will collect product feedback from the user

The Smart Skill will help the user find nearby stores based on their location preferences

The Smart Skill will fetch the user’s loyalty points, expiry date, and balance

The Smart Skill will be equipped to handle coupon related concerns raised by end users

The Smart Skill will show the user all the applicable offers and promotions.

The Smart Skill will edit the user’s active order by removing a product from it.

The Smart Skill will initiate the user’s request to replace a product.

The Smart Skill will display the user’s previous and current order details.