Director, Business Development (US Market)

Location: Anywhere in India, 1 Vacancy - Full-time

What we want to accomplish and why we need you?

Haptik is one of the worlds largest Conversational AI companies, having reached over 100 million devices, and processed over 3 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of voice or chat application. With a 200+ strong team, including some of the finest minds in the industry, Haptik is truly poised to lead the Conversational AI revolution. We are enabling bots for all sizes of enterprises, big and small – come and join us!
As we are expanding our global presence, we are looking for a senior leader to build and scale the North America market for Haptik. 

What will you do every day?

You will be responsible for growing Haptik’s business in the North America market. You will actively prospect clients, build relationships and close business in a fully remote sales set up.
This position reports into the CBO, overall working closely with the leadership in the company. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

Ok, you're sold, but what are we looking for in the perfect candidate?

  • Identify, prioritize and close new clients to meet our revenue and gross profit objectives in a completely remote sales set up

  • Build a pipeline of your own using various B2B database tools by prospecting and cold calling

  • Own end to end sales funnel for the client, right from the initial introduction to doing demos, use case identification and agreement closure for that leads that are assigned to you

  • Work closely with marketing, pre-sales and product teams to close business

  • Prepare sales proposals, RFPs, agreements and sales collaterals to ensure timely sale closures.

  • Demonstrate high account management standards to ensure customer satisfaction

  • Track progress of market-specific business improvements, competitors and measure impact

  • Travelling to the assigned markets might be required for customer meeting, industry events and roadshows



  • 8-10 years of experience, preferably in SaaS sales roles, selling into international markets

  • Previous experience in SaaS, enterprise software experience a plus

  • Meets the values framework of Haptik of having an entrepreneurial DNA, high aptitude and extremely persevering attitude

  • Proven leadership abilities and business acumen

  • Understanding of SaaS and the cloud business

  • Exceptional written and verbal communication skills

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

  • On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.

  • Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.

  • Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.

  • Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.

  • Emerging technology: We are moving to an AI first world, and Haptik is one of the largest AI first companies globally, based out of India.

  • Great customers: Some of the most notable brands in the world - Oyo Rooms, Samsung, Tata Teleservices, Club Mahindra, KFC, Coca-Cola, to count a few.

  • Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

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